There is good news for all patients getting treatment at Southwell healthcare facility. Southwell has updated its MySouthwell patient portal and included the notification features.
Now patients will receive the latest updates related to their Electronic Health Records and medical treatment through different types of notifications such as email notifications, text alerts, and push notifications.
Patients from the Below Southwell healthcare facilities will get the new notification update.
- Tift Regional Medical Center in Tifton
- Southwell Medical and Southwell Health and Rehabilitation in Adel
- Southwell’s physician clinics located throughout South Central Georgia.
Southwell INC has shared this news through a blog post on its official website1.
On the new notification update rollout, Beth Ryther, Southwell System Director of Service Excellence said…
“MySouthwell Patient Portal users can now receive notifications via text, email, or mobile app push notifications. Notifications are sent out when there are new secure messages, COVID-19 results, clinical notes, documents, and lab, pathology, and radiology results.”
Beth Ryther
Ryther furthersaid…
“MySouthwell Patient Portal is a convenient and secure health-management tool that patients can use anywhere they have access to the internet. Through the portal, patients can correspond with their provider team, request an appointment with a primary care provider, ask for a prescription renewal, access their electronic health record, and make an online payment.”
Beth Ryther
Ryther further encouraged patients to download the HealtheLife mobile app and access the MySouthwell patient portal directly from their smartphone. It will be more convenient than accessing the patient portal from a desktop or laptop. Ryther said…
To utilize the MySouthwell Patient Portal on a mobile device, patients can visit the Apple or Android app store and download the HealtheLife app for free
Beth Ryther
She further said…
We are always seeking ways to make access to secure health information for patients more convenient and timely,
Beth Ryther
Why these notifications are important for patients?
The main benefits of this notification feature rollout are that patients will experience better and enhanced communication and get important timely updates related to their treatment at Southwell. Patients will receive notifications about new updates or news related to2…
- Secure messages
- Diagnostic results (lab, pathology, radiology)
- COVID-19 results
- Clinical notes
- Documents
How to log in to the Mysouthwell patient portal?
All registered patients can access their accounts in two ways.
- Through the online portal.
- Through a mobile app.
1-Through the online portal:
- Visit the Southwell website.
- Click the “My Southwell Patient Portal” link in the top bar or visit https://mysouthwell.com/portal/ web page.
- On the right side, click the “Visit Portal” link under the My Southwell Patient Portal section.
- You will be directed to an SSO login page.
- Enter your email address or username and password.
- Press the Sign In button to log in to your patient account.
1-Through the mobile app:
Patients can also download the official HealtheLife mobile app on their smartphones and enjoy a more convenient and faster login experience. We are sharing the direct links below to download the mobile app. The app is available for both Android and iOS platforms.
| Platform | Download link |
|---|---|
| Android | Click here |
| iOS | Click here |
Click the app link according to your mobile device and download the official app.
After downloading the app, enter your registered email address or username and password and Tap the Sign In button to log in.
After login, patients can access all the features and services the HealthLife mobile app offers as mentioned below.
- Read important messages.
- Schedule and manage your appointment.
- View test results.
- Pay your bill.
- View your health profile.
Patient Helpline
For any MySouthwell portal or mobile app-related help, please call at 229-391-4174 and 877-621-8014
Southwell has also shared this update on their LinkedIn handle3. “Exciting news for MySouthwell Patient Portal users! Stay informed with our new push notifications, email messages, and text alerts. Never miss important updates like secure messages, diagnostic results, COVID-19 results, clinical notes, and documents. Get connected at www.MySouthwell.com/Portal.”
Southwell has also shared a video related to this update on the social media channel Facebook4.
Footnotes:
- “Southwell’s patient portal now offers notifications,” Southwell, Inc., May 31, 2024, https://mysouthwell.com/2024/05/31/southwells-patient-portal-now-offers-notifications/ ↩︎
- “Patient Portal,” Southwell, Inc., 2024, https://mysouthwell.com/portal/ ↩︎
- LinkedIn Corporation, 4 June, 2024, https://www.linkedin.com/posts/southwell_exciting-news-for-mysouthwell-patient-portal-activity-7203393316762042369-wC2L/ ↩︎
- “MySouthwell Patient Portal,” Facebook Inc., June 6, 2024, https://www.facebook.com/watch/?v=1223825101933106 ↩︎
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