Johns Hopkins Aramco Healthcare offers Care Anywhere service to its patients 24/7. It includes a range of primary care and pediatric primary care services that patients can access anytime.
Johns Hopkins Aramco Healthcare has shared a tweet today (May 13, 2024)1 about the 24/7 Care Anywhere it offers to patients. JHAH advises all patients to sign up for a Mychart account and schedule their appointment online. JHAH said in the tweet…
We believe your health should always be a priority, no matter how busy life gets. With our 24/7 Care Anywhere service, you can get expert advice and care at your convenience, from wherever you are. Simply schedule an appointment via #MyChart.
JHAH X handle
JHAH also shared the below tweet2…
نحن نؤمن بأن صحتك يجب أن تكون الأولوية دائماً، بغض النظر عن مدى الانشغال بأمور الحياة. من خلال خدمة الرعاية في أي مكان التي نقدمها على مدار 24 ساعة طوال أيام الأسبوع، يمكنك الحصول على مشورة الخبراء والرعاية في الوقت الذي يناسبك، أينما كنت. ما عليك سوى تحديد موعد عبر MyChart.
مركز جونز هوبكنز أرامكو الطبي X handle
What is Care Anywhere?
Care Anywhere by Johns Hopkins Aramco Healthcare provides access to different healthcare services 24/7 to patients. Patients can access these services virtually by booking an appointment without visiting the JHAH healthcare facility personally. Patients will be able to consult with JHAH providers through telephone and video.
JHAH Mychart Appointment
To get access to Care Anywhere, patients can schedule their appointment after logging into the Johns Hopkins Aramco Healthcare Mychart portal. First, patients need to sign up for a Mychart account, after that patients log in to their Mychart account and schedule telephone or video appointments.
JHAH Mychart Sign-Up
Patients can create a new account with the help of the below steps.
- Visit the JHAH Mychart portal.
- Click the Sign Up Now button on the login page.
- On the next page, enter the activation code you received after your first visit to JHAH.
- Enter other information and create your username and password.
Note: When patients visit the Johns Hopkins Aramco Healthcare facility for the first time, they receive a Mychart activation code through an after-visit summary.
JHAH Mychart Login
Patients can follow the below steps to access their accounts.
- Visit the JHAH Mychart portal.
- A login page will appear on the screen.
- Enter your username and password that you created while signing up.
- Press the Sign In button.
After login, patients can schedule their video visits as per the availability of the doctor.
How to begin a video visit?
Patients can follow the below steps3.
- Login to your JHAH Mychart account 15 minutes before your scheduled time on the device that you want to use.
- Click on your upcoming MyChart Video Visit
- Click on the ‘Test Hardware’ button and check the set up if it is ready for a video visit.
- If you are not able to test the connection then use any other device.
- Please ensure that your device will work for at least 1 hour and that you are in a quiet place.
What Services does Care Anywhere provide to patients?
Care Anywhere 24/7 Access provides below primary care services.4Care Anywhere 24/7 Access provides below primary care services.
- Treatment for common diseases
- Counseling and education
- Addressing mental health issues
- Assessing urgent symptoms and conditions
- Providing expert advice
- Answering queries regarding laboratory test results
- Prescriptions for acute conditions only
- Supporting with prescription refills for existing and non-controlled drugs only (unless a patient has not had a primary care visit in the last six months, in which case patients need to book an in-person primary care appointment as per standard practice)
- Refer to physiotherapy and occupational therapy
- Book Lab tests or diagnostics
Helpline
Johns Hopkins Aramco Healthcare provides dedicated support in cases patients face any issue while using the Mychart portal or scheduling video visits.
Patients can contact MyChart Help Desk at 800-305-4444, extension 1 (during working hours). Patients can also get help by contacting Patient Relations or calling 800-305-4444 (during working hours).
For more information and guides, patients can visit the JHAH Mychart web page and the Video appointment web page.
Footnotes
- مركز جونز هوبكنز أرامكو الطبي (@JHAHNews), “We believe your health should always be a priority, no matter how busy life gets”, X, May 13, 2024, https://twitter.com/JHAHNews/status/1789958132845723913 ↩︎
- مركز جونز هوبكنز أرامكو الطبي (@JHAHNews), “نحن نؤمن بأن صحتك يجب أن تكون الأولوية دائماً، بغض النظر عن مدى الانشغال بأمور الحياة. من خلال خدمة الرعاية في أي مكان التي نقدمها على مدار 24 ساعة”, X, May 13, 2024, https://twitter.com/JHAHNews/status/1789958492951843168 ↩︎
- “MyChart Video Visit,” Johns Hopkins Aramco Healthcare, 2024, https://www.jhah.com/en/about-mychart/mychart-video-visit ↩︎
- “Care Anywhere,” Johns Hopkins Aramco Healthcare, 2024, https://www.jhah.com/en/care-services/care-anywhere ↩︎